New ventures show short path to success, economic metrics seem contradictory, Amazon laying off 14,000 for leaner operations.

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay vigilant and verify sources.

Customer feedback isn’t just a nice-to-have; it’s actually one of the most important pillars of business success. Without a strong feedback loop, your customer service strategy is kinda incomplete, an ...

Get key Q3 2025 earnings insights from Verizon as new CEO Daniel Schulman drives a customer-centric shift, cost cuts, and AI innovation.

After 20 years with UPS, University High alum LaQuan Hughes found a new purpose as a teacher and coach, proving it’s never ...

Kellen Cromie (pictured left), marketing director at Glassmere Fuel Service, recommended five strategies for small c-stores ...

I remember years ago working with a utility company in the southern portion of the United States. The CEO was a good guy and was very proud of his company.

Terri Cole, president and CEO of the Greater Albuquerque Chamber of Commerce, believes Bernhard Capital Partners’ proposed ...

ATLANTA (AP) — A vocal critic of Georgia Power Co. was arrested Tuesday on felony charges that allege she swiped the company’s confidential information from a desk during a break in a regulatory ...

AWS' outtage affects businesses, OpenAI's Atlas browser takes on Chrome and a great comparison of QuickBooks Desktop and ...

Keys Energy Services has been made aware of several customers receiving scam phone calls involving their electric accounts.

Registration is now open for MLGW's Winter Moratorium program, which aims to prevent service cutoffs during the winter months ...