Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

SACRAMENTO — The IT staffing crisis in education has been making headlines since before remote learning made device management even harder, but overwhelmed school IT departments may be sitting on an ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

ATLANTA — Sunday is Grandparents Day, and one Emory Alum is working to help protect that generation as technology advances. Older adults are the number one most targeted group for online scams. The ...

Cybercriminals are using fake search engine listings to hijack the results for people looking for tech support from brands like Apple, Bank of America, Facebook, HP, Microsoft, Netflix, and PayPal.

Tech support scams have risen significantly in recent years. According to the Internet Crime Complaint Center, consumers and businesses lost almost a billion dollars ($924,512,658) to tech support ...