The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...
WOBURN, MA / ACCESSWIRE / April 20, 2017 / Parlance, developers of innovative virtual agent and operator solutions for large enterprises, released a new White Paper today that examines the role of ...
It seems every day there’s another announcement surrounding some preternatural feat that artificial intelligence (AI) has ...
The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...
SALISBURY ó Rowan Regional Medical Center switchboard operators were back at work Wednesday after a disastrous attempt to move the call center to Winston-Salem. After one week, hospital President Dari ...
I drive a rental car through the rich gray green of overwatered, undersunned Seattle suburbs that border a city rising like a prize at the end of the road. The trees are the color of dried oregano, ...