Ending a conversation with someone who just wants to argue can be tricky. You want to stay polite but firm, and most importantly, you want to shut down the never-ending debate. Whether it's a friend, ...

We’ve all been on a phone call that has gone on for way too long. Sometimes, the person on the other end rambles on and you’re left trying to tactfully end the conversation without hurting their ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...