Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

Q: How do non-verbal communication skills affect conflict resolution? A: Often, we think about communication in terms of words alone; however, a large part of communication is non-verbal. In what ways ...

It’s not always what you say, but it’s how you say it. Much of our communication is portrayed by our nonverbal cues and gestures, emphasizing our message or confusing it. Adults and children routinely ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Soft communication in the workplace, which often involves non-verbal cues and unspoken understandings, significantly enhances operational efficiency by reducing the need for constant verbal directives ...