ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow debuts Autonomous Workforce, EmployeeWorks automation tools

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.
Morningstar

ServiceNow Extends End-to-End AI Agent Orchestration With Agentic Workforce Management

Employees can seamlessly and securely work alongside agentic workforces to deliver real business outcomes and reimagine work in the AI era First ServiceNow agentic workforces support IT operations, ...
Computer Weekly

ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy

ServiceNow is betting its platform can save enterprises from repeating the mistakes of the past, warning that a proliferation of disconnected “sidecar” artificial intelligence (AI) tools is creating a ...