Human resource management is undergoing a fundamental transformation as organizations navigate rapid digital evolution, ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

The partnership gives security operators a cleaner path to manage shifts, reduce admin work, and improve coverage. NEW ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

Administrative expenses are an ongoing burden for the healthcare industry. The reason, many experts note, is that too many dollars are still tied up in healthcare’s largest cost center: staffing. The ...

Many of America’s biggest businesses are losing a small fortune, on a daily basis. From excessive temp agency fees and lost productivity, to overstaffed shifts, companies lose out for a simple reason: ...

Radio frequency identification (RFID) technology has applications across various industries, from retail inventory tracking to health care asset management. Recently, organizations have begun ...

Forbes contributors publish independent expert analyses and insights. I research & write on longevity, generational trends & innovation. For decades, employers, benefits providers, and retirement plan ...

LOWELL, Mass. & WESTON, Fla.--(BUSINESS WIRE)--UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced it has been named a Leader in the NelsonHall New ...