A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

A solid CRM database can help your company with prospecting, marketing, sales, customer service, accounting and much more. But finding the right choice to meet your business needs can be challenging.

The best way to make CRM successful is to make it useful. A recent survey published by CLIENTSFirst Consulting contains sobering insights for the world of Legal CRM. Respondents gave their CRM an ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

In today’s hyper-connected world, data has become the lifeblood of modern businesses. Whether you’re a small e-ecommerce shop ...

Privacy and data protection regulations are reshaping how organizations must handle their customer data. Eighty percent of countries have laws like GDPR, DORA, CPRA ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. With the ...

For many years, the concept of “business intelligence” for Foremost Insurance sales agents meant getting 1,000-page monthly reports from headquarters — and stuffing them into the trunks of their cars.

The all-new Lawproactive system introduces a proprietary platform that cuts wasted ad spend and delivers highly qualified, local leads to law firms by mastering Generative Engine Optimization (GEO).