From AI chat to live chat, website chat features vary in value, effectiveness, and ease of integration with your existing platform. So who or what will you choose to represent you to potential clients ...

Omegle, an online chat service that billed itself as an anonymous forum to "talk to strangers," has shut down amid allegations it served as a hotbed for criminal activities. In a lengthy statement ...

Every day millions of businesses use chat programs to communicate in real time with associates, customers and suppliers across the street or on the other side of the globe. Applications such as AIM, ...

If your company uses a third-party tool to power your website chat function or AI-assisted customer service, the 9th Circuit Court of Appeals just delivered a ruling you should know about. On July 9, ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

This photo, in New York, Thursday, Nov. 9, 2023, shows the Omegle logo, and their website posting on a mobile phone. Omegle, a video chat service that connects users with strangers at random, is ...

Omegle, a website that connected strangers for video chats, has shut down after a lawsuit accused it of facilitating child abuse. Founder Leif K-Brooks announced the closure Wednesday in a lengthy ...

Apple is working on a way to bring businesses to the iMessage platform, in order to answer customer questions, offer customer service and even perform transactions. Though not announced at WWDC, a new ...

Omegle, a popular online chat service that allowed individuals to connect and talk with strangers, has shut down after more than 14 years citing growing misuse of the platform, including in committing ...

For a few fleeting hours on Thursday, the best social media site was the customer service chat on the craft store Michaels’ website. After a viral tweet drew attention to the site’s chat function, ...

Omegle, a random video chat site that began with the ideal of connecting strangers but one that's also long been accused of enabling sexual predators, has ceased operations, according to its founder, ...