I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

If you stay on the internet long enough, you are bound to come across browser pop-ups. While many of them are just annoying, ranging from advertisements and paywall restrictions to requests to disable ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

The amended Rule now more broadly prohibits misrepresentation of goods and services during B2B telemarketing calls. The FTC has also amended the Rule to require enhanced recordkeeping practices for ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Through pop-up windows on computer screens, emails, text messages and phone calls, scammers target seniors by pretending to be tech support, there to help solve invented “problems” with their ...

Scammers pretend to be highly skilled computer professionals and establish trust with their victim in order to obtain money or installation of fraudulent software. A technical support scam, sometimes ...

In a major crackdown on a global online fraud racket, the Enforcement Directorate (ED) today carried out search operations at 15 locations.

DSG International PLC, which operates electronics and computer stores throughout Europe, has launched a large customer support operation to capitalize on the increasing frustration of consumers with ...