Who bears the responsibility for preparing the workforce for the AI age? Industry expert Josh Bersin notes that thriving in this era requires redesigning work, jobs, and organizational ...

Practically every organization is exploring how to best integrate AI, machine learning and automation into its business to enable more streamlined and efficient operations. Many see AI and automation ...

As we approach the two-year milestone of ChatGPT’s debut, generative AI and AI assistants have significantly impacted various fields. From multilingual tools like Bhashini, which have simplified ...

Emerging AI governance leaders inside health systems guide automation use to ensure compliance, clinical integrity, and operational efficiency.

For the longest time, Skills thought they had it all figured out. They were the star of the workforce strategy show, convinced they didn’t need anything else to be successful. After all, who could ...

A strategic layer defines business outcomes, prioritizes automation opportunities, establishes value metrics, and aligns initiatives with regulatory and ethical expectations. A governance layer ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Walmart is pushing deeper into the future of logistics with an upgraded distribution center in Louisiana, introducing ...

Across the value chain, from raw material handling to packaging and cold storage, operational efficiency now determines ...

From Headcount to Output: WaaS Unlike traditional automation or staffing models, the platform will be offered under a WaaS structure. Clients do not purchase robots or hire large workforces. Instead, ...

Let's break down the trends influencing the 2026 automation outlook and the steps manufacturers can take to not only keep up with the next wave of automation but also stay one step ahead.