Cracked screen, flat battery, software bugs... What do you do: buy a new one or repair it? A large-scale study provides ...

As phones have gotten more capable, users have started to expect longer support and better repair options. But repairing a phone by yourself? That can be tricky without official components and ...

Do you have a computer or smartphone that's easy to repair? Or, when your laptop or phone needs service, will you be forced to buy a whole new device? A new report from the U.S. PIRG Education Fund ...

Samsung has created a new mode for Galaxy smartphones that should prevent phone repair technicians from accessing customers' private data during repairs. This is a potentially very useful privacy ...

To keep its customers as happy as Apple’s—and save the planet, I guess—Samsung has announced that Galaxy device owners will no longer have to seek third-party help to repair their smartphones and ...