Shopify says AI-driven traffic to its online stores is up 7x since January, and orders from AI search are up 11x.

OpenAI is transforming ChatGPT into a virtual merchant to boost online commerce revenue. Users can now buy directly from Etsy sellers through the chatbot and will soon be able to do the same with ...

E-commerce SaaS provider Shopify is launching its first native chat function designed to let merchants have real-time conversations with their customers. Part of Shopify's mobile app Ping, Shopify ...

For instance, the internal AI tool named Scout enables Shopify employees to sift through vast amounts of merchant feedback, thereby facilitating informed product decisions. This capability exemplifies ...

E-commerce solution provider Shopify yesterday announced that it is adding Shopify Chat functionality to its Shopify Ping mobile application to better reach the millennials in its subscriber audience.

Shopify customers can reach out to business owners with the Messages app on their iPhone or Mac thanks to integration with Apple Business Chat. It’s even possible to make purchases via these text ...

Does anyone remember SmarterChild? He was a bot that you could talk to via AIM back in the day. You could ask him stuff like about movie times, sports scores, or just general information (this was ...

Shopify and WooCommerce both let you build an e-commerce store without code -- but the user experience is very different. Here’s what I learned from testing these tools.

Last year Shopify announced Shopify Ping, a free unified messaging platform for merchants to communicate directly with customers in a chat context. Today, it announced it’s adding support for Apple ...