E-commerce SaaS provider Shopify is launching its first native chat function designed to let merchants have real-time conversations with their customers. Part of Shopify's mobile app Ping, Shopify ...

OpenAI is transforming ChatGPT into a virtual merchant to boost online commerce revenue. Users can now buy directly from Etsy sellers through the chatbot and will soon be able to do the same with ...

E-commerce solution provider Shopify yesterday announced that it is adding Shopify Chat functionality to its Shopify Ping mobile application to better reach the millennials in its subscriber audience.

Shopify is launching a new chat feature, the e-commerce giant’s first native chat function that allows users to have real-time conversations with customers. “Chat has always been a crucial part of ...

Does anyone remember SmarterChild? He was a bot that you could talk to via AIM back in the day. You could ask him stuff like about movie times, sports scores, or just general information (this was ...

Shopify and WooCommerce both let you build an e-commerce store without code -- but the user experience is very different. Here’s what I learned from testing these tools.

Last year Shopify announced Shopify Ping, a free unified messaging platform for merchants to communicate directly with customers in a chat context. Today, it announced it’s adding support for Apple ...

Shopify merchants and customers will soon have a new way to connect with Shopify Chat, the Toronto-based e-commerce giant’s first native chat platform. Michael Perry, director of product at Shopify, ...