A custom help site will fill in the gaps when the general information in the native SharePoint help center falls short. Usable, always available custom help sites can help businesses achieve the ...

At my job, we recently tried to upgrade our help desk to HEAT based incident and change management system. We bought an out of box implementation from a third party and it proved to be a less than ...

Microsoft SharePoint is a product that invades your company culture, in a good way. “In its most basic sense, SharePoint is an intranet, used primarily by companies to increase collaboration and ...

It seems like only yesterday that we were shouting about the upcoming release of SharePoint 2010. In fact, it is just about two years ago (May 12, 2010) that it was released. And with a mere two years ...

Microsoft this week released a new "SharePoint Build to Build Update Playbook" for IT pros who update SharePoint Server installations. The playbook is an Excel-based best practices guide that was ...

I recently got a marketing job at a company that makes software supporting high availability/disaster recovery for Microsoft server products. My position entails traveling to trade shows and providing ...

Thinking about converting your classic SharePoint intranet to modern? Use these great recent resources to guide and inspire your planning. Based on the exciting changes that are rolling out for modern ...

In a recent Microsoft class, a student asked another student “So, what is SharePoint?” Most of the class had no answer. Microsoft SharePoint is an enterprise solution to achieve common business goals ...