The Last Meter: Why Associate-Facing AI Is The Next Frontier In Retail

In the end, the most sophisticated AI is the one that disappears into the background and lets the human connection shine.
Business Wire

Salesforce Unveils Agentforce for Retail to Boost Productivity with Digital Labor and Retail Cloud to Unite In-Store and Digital Shopping

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping ...
Business Wire

77% of Retail Workers Say Labor Planning Gaps Are Hurting Store Performance, Logile Survey Finds

DALLAS--(BUSINESS WIRE)--Retailers are facing increasing pressure to optimize staffing amid rising labor challenges and tighter margins. According to new research from Logile, many are still ...
Retail TouchPoints

Turn Your Store Associates into Superheroes with These Four POS Capabilities

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the ...
Charlotte Observer

Retail labor plans fall short on the front line, survey finds

Retail has an execution problem, and it's bigger than many realize. Despite investments in forecasting systems and scheduling platforms, there's a persistent disconnect between labor planning and what ...
Retail Dive

Walmart’s latest AI feature aims to help associates overcome language barriers

Walmart is among a growing number of retailers putting generative AI apps directly in associates’ hands to streamline their workdays and enhance customer service. Walmart associates already have ...