Employee relationship management is a process that companies use to effectively manage all interactions with employees, ultimately to achieve the goals of the organization. For larger companies, a ...

Supplier relationship management training prepares a small business employee to develop the skills and knowledge required to manage a productive relationship with vendors. Typically intended for ...

Achieving true (a.k.a. strategic) maturity in business relationship management (BRM - versus tactical account management) is the cornerstone strategy in achieving CIOs' current top priority: ...

Editor’s note: The column below is from Len DeCandia, the former CPO at J&J. You can click here to read an interview with DeCandia. The financial crisis of 2009 had two measurable outcomes on business ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...