In my 20-plus years working in the nonprofit world, one of the most common mistakes I’ve seen nonprofits make is measuring activities instead of outcomes. I understand why: Measuring activities is ...

In my last post, I wrote about why it’s important for nonprofits to measure outcomes rather than activities. I was excited to see that the post sparked a discussion, but I also noticed that folks were ...

At some point, how we do safety better is answered by removing effort that is no longer value-added, even though at one point in time, it might have been. Measuring activities to determine the health ...

I appreciated your last article on human capital. Can you offer some additional suggestions for what HR professionals can do to have greater impact and strategic importance? I’m happy to do so. This ...

A panel will review recent changes in retail trade and assess how they affect measures of employment and productivity in retail-related industries. The panel will consider whether a special account in ...