As members of the public increasingly turn to AI with health concerns, University of Birmingham researchers are leading a ...

Large language models (LLMs) have been championed as tools that could democratize access to information worldwide, offering ...

RIT and Georgia Tech artificial intelligence experts have developed a framework to test hallucinations on ChatGPT, Gemini, ...

Study of 11 LLMs shows they rarely refuse to answer, even when they probably should Artificial intelligence chatbots can be ...

Subtle shifts in how users described symptoms to AI chatbots led to dramatically different, sometimes dangerous medical advice.

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

Reminding someone who has come to rely on a chatbot that they are not human may push them into what's known as the ...

The pizazz feels welcoming and familiar: the expectant crowd filling a hangar-sized convention hall; a stage the width of a football field; the pounding music and widescreen visuals; the discreet ...

A large study examining the use of AI chatbots for medical advice found that people using large language models did not make ...

By Priyanjana Pramanik, MSc. Despite near-perfect exam scores, large language models falter when real people rely on them for ...