Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...

Strong interpersonal communication skills are essential for productive organizational culture, people leadership and team performance. Professionals working in all sectors rely on their interpersonal ...

Conducting a performance appraisal or employee evaluation sheds light on employee job skills, professionalism and work ethics. Evaluations are rated based on the manager's observations, quantity and ...

As you assess yourself and your work as we head into the new year (either through formal evaluations or more general musings on your career), you'll likely need to articulate your strong suits and ...

This course examines the importance and practice of building thriving communities and relationships, both in and out of the workplace. Students will examine how communication is used to connect with ...