Chances are, you will recognize this business model: a small-business owner signs a new client, hires more people to serve the client and, in the end, finds that the new revenue the client has ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As Covid-19 continues to impact bottom lines, the speed of innovation has never been more ...

We are living in an “as-a-service” world. Everything from the music we listen to, to the shows and movies we watch, and the books we read comes from a streaming service. And let’s not forget about the ...

As we enter into what most people consider a forever-hybrid environment with clients, it’s time to commit to a new set of service models. I say commit because we’ve arrived at a point where ...

The subscription business model, software as a service (SaaS), has become the norm for organizations of all sizes to manage everything from accounting and finance to communication and collaboration.