As AI scales across industries, one truth has become clear: technology alone doesn’t drive transformation. Leadership does.

Artificial intelligence has traditionally advanced through automatic accuracy tests in tasks meant to approximate human knowledge. Carefully crafted benchmark tests such as The General Language ...

When AI models fail to meet expectations, the first instinct may be to blame the algorithm. But the real culprit is often the data—specifically, how it’s labeled. Better data annotation—more accurate, ...