If you are interested in building your very own AI chatbot and assistant that has access to a custom knowledgebase so that it is perfectly tailored to your exact requirements. It might be worth your ...

Integrating AI isn’t enough—businesses must structure, train and continuously refine their knowledge bases to ensure accuracy, usability and painless CX. As customer expectations rise, businesses are ...

Have you ever watched someone step off a boat, and it immediately started leaning to one side or even capsizing because their weight was keeping it balanced? The same thing can happen in companies.

E-commerce platforms and streaming services have made us citizens of digital ecosystems – spoilt for choice with endless selections and pampered by digital assistants. With instant comparison options, ...

AI systems rely heavily on a select group of websites for information. Reddit leads by a wide margin, accounting for about 40% of domain citations, followed by Wikipedia (26%), YouTube (24%), Google ...