Managed customer support is pivotal to delivering a satisfying experience to customers. While managing customer support can be daunting, you can simplify it using support center applications. These ...

Ameyo, a Gurgaon-based startup that makes software for customer support and sales centers, has raised a Series A of $5 million from Forum Synergies. The company, which already has customers throughout ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Dublin, Sept. 30, 2025 (GLOBE NEWSWIRE) -- The "Contact Center Software Market Industry Trends and Global Forecasts to 2035: Distribution by Type of Component, Type of Solution, Type of Service, Type ...