Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on? Question: We bought a new GE Profile ...

Adrian Scott’s new GE washer is covered in rust. The technicians don’t know what’s wrong with it. Can she get a refund? Q: I purchased a GE Appliances washer and dryer set last November. I started ...

Q: I purchased a GE Appliances washer and dryer set last November. I started noticing rusting around the entire top drum of my washer. I contacted GE in February concerning this issue. Christopher ...

Brian Bennett is a former senior writer for the home and outdoor section at CNET. Select GE front-loading washing machines will soon guard against bad smells in their washing drums. GE Appliances ...