For example, this week I called customer service to address issues with my internet and cell phone — and, hopefully, refund some fees. In both cases, customer service did nothing for me. Despite ...
Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...
Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
Co-Host, "CBS Mornings" and "CBS Mornings Plus" Tony Dokoupil is a co-host of "CBS Mornings" and "CBS Mornings Plus." Dokoupil also anchors "The Uplift," a weekly series spotlighting positive and ...
(WHNT) — How thoroughly does your company track comments left by clients? Knowing what to do when a negative review or complaint appears online about your company is important since it may ...
An Australian fashion brand has been called out for holding a lavish influencer trip to Coachella as customers have allegedly been left in limbo with their orders. Peppermayo, a Sydney-based e-tailer, ...
NYSEG and RG&E are in the opening stages of a plan to roll out nearly two million smart meters. Some customers in Central New York reached out to the I-Team with concerns about safety, privacy and ...
Almost 4,000 years ago, a Mesopotamian man named Nanni was so disappointed with the copper he bought from a trader named Ea-nāṣir, that he decided to write a formal complaint. Today, this Bronze Age ...
Finra Tuesday fined MML Investors Services, the retail broker-dealer unit for giant insurer MassMutual, $250,000 over the firm's more than two years of neglecting to update brokers' work histories and ...
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