Access to Centrelink phone services has not improved since the National Audit Office released a damning report on the low standard of customer service, despite the Government's promise that it would ...

Centrelink branches and most call centres will be closed for the Australia Day public holiday on Monday, January 27. · Source: Getty Services Australia said the closure meant some Aussies would be ...

The scam claims Aussies are entitled to a “one-off payment” from Centrelink to help ease cost-of-living pressures. · Source: Getty Aussies are being warned to watch out for a scam claiming they are ...

The man in charge of Centrelink’s new system, which is sending thousands of automated letters to welfare recipients asking them for money back, says those feeling “lost in the system” should write to ...

However, glitches in the new automated system have been causing all sorts of problems. The website is hard to use and you may spend hours trying to speak to a human about your case. Don’t despair.

As Australians grapple with rising living costs in 2025, the Centrelink Special Payment has become a crucial financial relief for many. With a one-time payment of $750, eligible recipients can expect ...

It takes 43 million calls a year and people wait on the line for hours to get answered. The worst story I found was a woman who waited on hold for 15 hours. The Minister says the average wait time is ...

Five million Australians are set to see an increase in their Centrelink payments. See who will benefit and by how much. Payments are re-evaluated twice a year to make sure they are in line with the ...

Recipients of Age Pension, Disability Support Pension and Carer Payments can expect an increase of $37.50 a fortnight for singles and $56.40 a fortnight for couples combined. The maximum fortnightly ...

Millions of Aussies who receive Centrelink payments will get a much-welcome boost in their bank accounts from next week. Pensioners, carers, students, single parents, and job seekers are among those ...