Call Center Magazine: What design issues are specific to call centers? Christine Barber: Call center operations are typically fast-paced, pressured and technology and information intensive. These ...
If you are planning to open a new call center, you may be relieved to know that the nascent economic rebound has not yet hit the real estate market. There are many vacant call centers, conventional ...
What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...
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