If you need help with an iPhone, iPad, Mac or other Apple product–whether it’s broken or faulty, or you just can’t figure out how to do something with it–the company will help you solve the issue.

Yesterday Apple updated its online product and services support page to directly allow users to view the schedule and make appointments at their local Apple Store's Genius Bar. This aims to make it ...

Apple retail stores are now accepting appointments from customers who want to book a time at a local store to make a purchase with the one-on-one help of an Apple specialist, similar to Genius Bar ...

Apple is now requiring that all users booking a Genius Bar appointment online sign in with an Apple ID. Previously, users could instead fill out a form with name, address and email in order to book an ...

Chinese scalpers have set their sights on a new, in-demand product with limited availability: Genius Bar appointments inside Apple's popular retail stores. Local ticket scalpers are online in Beijing ...

Starting April 10, potential customers will be able to try on the Apple Watch in Apple retail stores with help from trained staff members. If you like what you see, you will be able to pre-order your ...

Apple is trialing a new in-and-out store concept in California as it prepares for an unprecedented annual fall hardware launch cycle set to take place in the era of coronavirus. Dubbed "Apple Express, ...

Apple will soon make a significant change to retail store Genius Bar appointments to improve the customer experience, according to several sources briefed on the upcoming shift. During the week of ...

Apple is now offering prescheduled support from sign language interpreters at hundreds of its retail stores in nearly a dozen countries. The service is provided to customers by appointment at no cost.

With more than a decade of experience, Nelson covers Apple and Google and writes about iPhone and Android features, privacy and security settings, and more. That said, you still might be interested in ...