Trent Gobble stands at the front of a Spectrum store in Henrietta, opens the camera on his phone and scans a QR code on a sheet of paper stationed on a small stand facing the door. A link pops up, ...
The program, called Convo Access, is a mobile smartphone and web-based application that allows users to scan a QR code, connect with a live interpreter and chat with an MTA employee about service ...
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